Workplace Futures Conference

Workplace Futures Conference – FM & AI: everything you need to know

Workplace Futures 2025 will tackle one of the most talked about issues in the technology arena – artificial intelligence. Specifically, AI and FM. What is AI? What does it mean for the future of FM? How is it being used now? What are the pros and cons, the opportunities and challenges? Are we ready for this change?

Building on the very successful Workplace Futures ’23, where we looked at technology beyond the information age, and ’24, which sharpened the focus to people and technology, ’25 turns the spotlight on AI – how it differs from other ‘smart’ technologies and why we need to be working now to prepare ourselves and adapt our businesses to the ever-changing FM marketplace.

Artificial intelligence leapt to prominence with last year’s arrival of the easy-access Chat-type generative platforms. It has become a highly competitive area of the technology world, developing rapidly even as academics, governments and others worry about how to control its potential power and use. The term spans a range of capabilities, including image recognition, speech recognition, process automation, predictive modelling and text generation. Within the FM arena, we see it in use already in ‘smart building’ applications, as well as in the tendering process – and in the property management sector, it is becoming an expected tool in client servicing.

For Workplace Futures 2025 we’ve put together a programme guaranteed to challenge your perceptions and provide essential take-aways.  Join us to listen, share, discuss and learn at the only conference designed by the industry for the industry.